# Redeem physical gold To redeem physical gold from your GLDT holdings, you must follow a two-step process. 1. **Swap GLDT to GLD NFT:** Since GLDT is a fungible token representing fractional ownership (where 100 GLDT = 1g of gold), the core requirement is to perform a reverse swap via the GLDT Swap platform to reclaim a GLD NFT. \ 2. **Contact Bity Support:** These NFTs serve as the legal deed of ownership for specific, audited gold bars stored in Swiss vaults. Once you have the GLD NFT in your wallet, you must contact Bity support () to initiate the physical redemption. They will guide you through the necessary KYC (Know Your Customer) protocols and coordinate the pickup of the specific bullion bars linked to your NFT. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.gold-dao.org/how-to/redeem-physical-gold.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.